Publish to Your Website

Test before you publish#

Every agent has a Test Chat on its detail page — "try a conversation before sharing." Send a few messages to confirm the agent answers the way you want, then publish it.

The agent detail page with the Test Chat panel and Connect options

Add the agent to your website#

Click Connect to website (on the dashboard row or the agent's detail page). You will get an Install on your website snippet — a small piece of JavaScript.

The Install on your website dialog with the embed snippet

Click Copy to clipboard.
Paste the snippet into your site's HTML — in the <head> or just before the closing </body> tag — on every page where the chat should appear.
Publish your site. The chat widget appears in the position and colours you configured.

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The widget loads your specific agent, so its behaviour, knowledge, and branding are exactly what you set up here.

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