View & Manage Web Form Submissions

Where submissions live#

There are two places to see who filled in your forms:

• The target module — each accepted submission creates a record in the module the form is tied to (Contacts, Leads, etc.), so leads appear right alongside the rest of your data. To check it, go to CRM → click the module you selected while creating the form, and you will be able to find the form submission details.

  

• The Submissions page — a per-form log of every submission. Open a form's menu and click View Submissions. To check it, go to Settings → Web forms → click on the Menu icon and click on Form submission.

  

Reading the Submissions page#

The page shows four stat cards — Total, Pending, Approved, and Rejected — above a table of every submission. Click any row to open the full submission detail and see exactly what the visitor entered.

Approving and rejecting#

If the form has Require Approval switched on, new submissions arrive as Pending and do not create a record until you act on them:

• Approve — accept the submission and create the record in the target module.

• Reject — decline it, optionally with a reason. No record is created.

  

Use the stat cards to focus — clear the Pending queue to process new submissions, and watch Rejected to spot spam patterns. If Require Approval is off, submissions are accepted automatically and this queue stays empty.